Description
The Crest Hotel in Prince Rupert, BC is currently accepting applications for a Front Desk Attendant.
We’re looking for individuals who love to make great first impressions, enjoy working with the public, can multitask effectively, and are able to prioritize responsibilities in a fast-paced, guest-focused environment to join our guest services team.
Duties include assisting with guest check-in and check-out services and managing reservations. Other responsibilities include handling phone calls, guest inquiries, and requests, processing payments, and maintaining accurate records using the property management system. Your role as a front desk attendant is to be the face of the hotel, so greeting guests with genuine smiles and warm welcomes is your first responsibility.
We want to see candidates with at least 1 year of experience in a similar role, but the front desk attendant position comes with a support, team-oriented environment, the best view in town, and your place in a union with fair wages and benefits.
You'll do well in this position if you enjoy helping others, are sincere and friendly in your interactions, take pride in doing your job, and are both courteous and genuinely caring in respect to our guests and your coworkers. Soft skills like communication and attention to detail are very important as you'll not only be the primary face of the Crest Hotel for guests, you'll also coordinate with other staff members, including housekeeping, maintenance, and management to ensure guest needs are met and resolve any issues as a team.
This position is full-time with 30 to 40 hours of work per week and the shift schedule will include some days, evenings, weekends, and holidays. All candidates will need to be capable of standing for extended period of time and should be able to lift up to 30 lbs to assist with luggage and front desk operations. The wage for the front desk attendant is $22.17 per hour and this role comes with benefits like medical and dental and employee discounts.
If you’re ready to bring your energy and personality to the front desk of one of Prince Rupert’s landmark hotels, we’d love to meet you! You can apply by submitting a resume and application through the form on this page.
Duties
- Be the face of the hotel — greeting guests with genuine smiles and warm welcomes
- Assist guests with check-ins, check-outs, and everything in between
- Share your local knowledge to help visitors make the most of their Prince Rupert adventure
- Work closely with our housekeeping and reservations teams to ensure smooth daily operations
- Handle phone calls, guest requests, and a few surprises along the way — no two days are the same!
Qualifications
- You have a positive attitude and enjoy helping people
- You’re reliable, professional, and love working in a team
- You’re organized and handle busy days with a calm, confident smile
- Experience in hospitality or customer service is a plus, but we’re happy to train the right person!
- Must be legally entitled to work in Canada.
Education
There are no education, including degrees, diplomas, certifications, or other formal education standards required to perform this role. We will provide some job training on hiring the successful candidate.
Benefits
- Full-time & part-time shifts
- Medical & dental benefits
- Team-mates eager to see you succeed
- Gain professional guest services experience
- Union wages
- Employee perks
