Description
Join the Security team at Chances Prince Rupert and help create a safe, secure, and welcoming environment for our guests and employees.
As a Security Guard, you’ll monitor the casino, respond to incidents and emergencies, and provide assistance to guests and employees when needed. You’ll work closely with casino staff and management to support a safe and positive environment throughout the property.
This role is a good fit for someone observant, dependable, and professional. You should be comfortable making decisions, communicating with different teams, and staying calm when situations change quickly. Attention to detail and good judgment are important to success in this role.
This is a full-time position, 40 hours per week, at $20.38 per hour. The schedule may include evenings, nights, weekends, and holidays.
Duties
- Monitor casino areas, entrances, exits, and other assigned areas to help maintain a safe and secure environment.
- Respond promptly and appropriately to security incidents, emergencies, alarms, and guest or employee concerns.
- Follow established security policies, procedures, emergency protocols, and casino regulations.
- Conduct routine security patrols and monitor for safety, security, or operational concerns.
- Prepare clear, accurate, and detailed reports documenting incidents, investigations, observations, and security activities.
- Communicate and coordinate with management, casino departments, and emergency services or law enforcement when required.
- Assist with incident response, investigations, and other security-related matters as directed.
- Monitor and protect casino assets, property, employees, guests, and sensitive areas.
- Identify and report hazards, suspicious activity, policy violations, or other concerns to the appropriate supervisor.
- Provide professional assistance to guests while maintaining appropriate security boundaries.
- Maintain confidentiality and handle sensitive information with discretion.
- Support a safe, respectful, and welcoming environment for guests and employees.
- Perform other security-related duties as assigned.
Qualifications
- Must be at least 19 years of age.
- Gaming Security Officer (GSO) course required; training may be arranged for the successful candidate if needed.
- Valid First Aid certification required; training may be arranged for the successful candidate if needed.
- Previous security experience is preferred.
- Familiarity with applicable security laws, regulations, and casino security procedures is an asset.
- Ability to monitor multiple areas, recognize potential safety or security concerns, and report issues promptly.
- Ability to respond calmly and appropriately to incidents, emergencies, and alarms.
- Strong verbal and written communication skills, including the ability to prepare clear and accurate incident reports.
- Professional and respectful approach when interacting with guests, employees, management, and emergency services.
- High level of integrity and discretion when handling sensitive information.
- Ability to work flexible hours, including evenings, nights, weekends, and holidays.
- Must be legally entitled to work in Canada.
Additional Info
This is a full-time position offering approximately 40 hours per week at $20.38 per hour. The schedule may include days, evenings, nights, weekends, and holidays. Because this position is in a casino environment, flexibility with scheduling is required.
Education
- No formal education is required for this position.
- Security-related training, certification, or education is considered an asset.
Benefits
- 50% off food on the regular menu in the lounge
