Description
We're hiring Servers to join our food and beverage team at the Crest Hotel in Prince Rupert, BC.
The Server provides full table service in the Waterfront Restaurant & Lounge, guiding guests through the dining experience from greeting through settlement. This role requires strong menu knowledge, attentive guest communication, and the ability to manage multiple tables with professionalism and care.
We're looking for enthusiastic, friendly servers with ideally 1 to 5 years of experience, who can help us deliver the quality and local hospitality the Crest is known for as we expand our operations and host more exciting events in Prince Rupert.
You'll need strong communication skills and a confident, guest-focused presence for this job as responsibilities for this role include greeting guests, presenting menus, and making recommendations with your in-depth knowledge of the food and beverage program. You will also monitor tables and deliver food and beverages to them with the correct timing and presentation to maximize enjoyment. You'll need to be comfortable using point-of-sale systems, but we'll provide specific training for using Oracle Simphony, as you'll be responsible for processing payments.
Other duties include maintaining cleanliness standards, performing opening and closing duties, and supporting other staff members as required.
This role is a full-time position with 40 hours of work per week and a $20.28 per hour wage. You must be available to work some days, evenings, weekends, and holidays as part of your shift schedule. We require a Serving It Right certification for this position. If you do not have one at the time of hiring, we'll need the successful candidate to receive one within 30 days of hire.
If you're outgoing, reliable person who's looking for weekend work that's fun, flexible, and full of opportunity, we’d love to meet you. Join us as we grow, and help make the Crest Hotel the place to be in Prince Rupert. You can apply by submitting a resume and filling out the application form on this page.
Duties
- Greet guests, present menus, and guide ordering with knowledge of the food and beverage program.
- Enter orders accurately through the point of sale system, including modifications and allergy notations.
- Deliver food and beverages with correct timing, sequence, and presentation standards.
- Monitor tables attentively and respond to guest needs throughout the meal.
- Process payments accurately including cash, debit, and credit transactions.
- Maintain cleanliness and organization of assigned section, service stations, and side duties.
- Complete opening, running, and closing duties as assigned.
- Support team members with food running, bussing, and other service needs during peak periods.
Qualifications
- Strong communication skills and a confident, guest-focused presence.
- Comfortable using point of sale systems (training provided on Oracle Simphony).
- Availability to work days, evenings, weekends, and holidays.
- Ability to stand and walk for extended periods. Ability to lift and carry up to 30 lbs including trays, plates, and service equipment.
Education
You must have your Serving It Right certification. The SIR certification must be current or it must be obtained within 30 days of hiring. We do not require other certifications or formal education for this position.
Benefits
- Full-time and Part time shifts
- Medical and Dental Benefits
- Team-mates who are eager to see you succeed
- Gain professional guest service experience
- Union Wages
- Employee perks
